Digital Identity Trends 2021–2022

Digital identity (Digital ID, eID) has become one of the most significant technological trends on the planet in the 21st century. Indeed, for a growing number of stakeholders and citizens, this is already an everyday reality rather than a fear of a conspiracy of mass chipping of people. As a result, today we are witnessing a revolution in the way people interact with government agencies and other business entities, such as, for example, the World Digital identification association WDIA.

In this article, we’ll highlight five key digital identity trends that have begun to shape the digital ID world around us in 2020, and that will impact the future of the industry.

What is digital identity?

• It can include attributes such as a unique identification number, social security number, name, place and date of birth, citizenship, biometrics, and more, as defined by national law.

• With certain credentials (eID card in Spain or Portugal, mobile identifier in Finland or Estonia, unique identification number in India), it can also be used to authenticate its owner. These credentials may also include a digital identity certificate for electronic signature (user consent to take action), stamp and / or seal (date stamp).

For starters, don’t expect a slowdown in Digital ID development, especially given the growth we’ve seen over the past two years. In 2021–2022, amid COVID-19 challenges, we will see some of the most rapid evolutionary changes that stakeholders and their partners in secure digital identity have experienced so far. We would venture to suggest that these changes represent important signals for authorities who want digital identity and online services (especially mobile services) to drive modernization in the coming years. Therefore, as the main trends for the development of Digital ID in 2021–2022, we can highlight:

1. More user mobility and more Internet access points

2. Increased demand for reliability and safety

In 2018–2020, we have already seen by citizens in the future that the measures taken to improve security and combat fraud are generally well received by citizens. Confidentiality requires strict accountability. Over the years, we have witnessed the appearance of the global consensus, the fundamental principle of which is the inadmissibility of mismanagement of personal information and that companies that do not protect data properly may be fined.

3. Accelerated transition to an interconnected Smart Cities ecosystem

This model, of course, includes e-government, or mobile government, which uses digital government to provide access to a wide range of services and support. In other words, the smart city will be our playground. Smart cities are inherently designed for a mobile environment. Thus, the digital identity will be a virtual umbilical cord that continuously connects each person with their social and social life. The message for government agencies is unambiguous: the national digital identity card offers unique opportunities.

4. State control of digital identification systems

Of course, the real source of new business opportunities is not digital identity itself, but the multitude of applications it opens up. It is in this area that banks and other operators will see a return on their investment.

As noted, the proliferation of digital identifiers is in full swing. Thus, the focus will be on the adoption of the new structures and rules needed to govern the related services and transactions. The role of public authorities in 2021–2022 will be as follows:

• Creation and development of national impulses.

• Support and coordination of investments by local governments, thanks to which local transformations, close to public life, can work effectively and efficiently.

• Ensure that these multiple local initiatives create a coherent and interoperable range of solutions: wherever they are, mobile citizens can find similar ways of serving.

5. Creation of even more national programs, initiatives and adaptive developments of identification and eID

Millennials now make up the majority of employees and a growing proportion of the total population. They are changing the culture of our institutions. Ultimately, this technically forward generation turns out to be right. Older generations, finally joining and embracing these forms of technology, can break out of their isolation, stay in touch and maintain social and especially family ties.

Summing up, we would like to note that the next 24 months will be a turning point in the process of a massive transition to Digital ID. What used to be pilot projects for many governments will now become an integral part of our daily life, as evidenced by the trends in the development of digital identity described above.

Worldwide Digital Identification Association (WDIA) Rue du Pré­de­ la­ Bichette 1, Geneva, CH­1202, Switzerland +41 225 0 87 8 87